Refund policy

1. 14-day money-back guarantee

If Oglah is not right for you, tell us within 14 days of your first payment and we will refund it in full, no questions asked. This applies to the first payment on a new account only.

2. Renewals

Renewal payments are non-refundable, except where required by law. To avoid an unwanted renewal, cancel your plan before the renewal date from Settings → Billing or by emailing support@oglah.online.

3. Annual plans

Annual plans cancelled after the 14-day period are not refunded, but your account stays active until the end of the paid year.

4. Custom plans

Refund terms for Custom plans are set out in your agreement.

5. Accounts closed for policy violations

Accounts suspended or closed for breaching our terms or anti-spam policy are not eligible for refunds.

6. How refunds are paid

Refunds are returned to the original payment method. Card and wallet refunds appear within 5–10 business days; bank transfer refunds are sent to the originating account within 10 business days.

7. How to request a refund

Email support@oglah.online from the account's billing address with your invoice number. We confirm every request within 2 business days.